Terms of Purchase


General Introduction

These Terms of Purchase serve as the official binding guidelines for all customers who access our website, browse products, and complete purchase transactions. This document systematically clarifies the standardized purchase rules, order processing specifications, logistics distribution standards, after-sales service clauses, settlement regulations and other core transaction terms of our platform. All purchase behaviors conducted on our official website are deemed as full recognition and voluntary acceptance of all contents of these Terms of Purchase.
Our brand adheres to the operating principles of transparency, standardization, fairness and integrity, and provides standardized, efficient and humanized shopping services for all users. All service rules and transaction clauses formulated on this page are applicable to all valid orders generated on the website, covering the entire process from order placement, payment settlement, product delivery to after-sales return and refund, fully protecting the legitimate rights and interests of both the platform and customers.

Order Placement & Confirmation Rules

All products displayed on our official website are open for global users to browse and purchase independently. Customers shall ensure that the personal information, receiving information and payment information filled in during the order placement process are true, accurate and complete, so as to avoid abnormal order processing, delayed delivery and service disputes caused by incorrect information.
After the customer completes the payment successfully, the system will automatically generate a valid order record, and our team will conduct unified review and confirmation of the order information. Once the order is confirmed and entered into the warehouse processing link, the product specifications, receiving information and other core order contents cannot be modified arbitrarily. If individual information adjustment is required before shipment, customers can initiate consultation and application through the official contact channel, and our team will assist in processing according to the actual situation.
We reserve the right to verify abnormal orders including repeated transactions, abnormal information filling and high-risk payment behaviors, and can reject order processing or suspend delivery for orders that do not conform to platform transaction specifications, so as to ensure the standardized and safe operation of platform transactions.

Payment & Currency Settlement Specifications

All product pricing, order settlement and refund settlement on our official website adopt unified US dollar settlement standards. The platform takes USD as the only official settlement currency, and all displayed commodity prices, discount prices and final order payment amounts are subject to US dollar pricing.
During the customer payment process, the system will automatically complete the fund verification and order docking. All payment processes comply with standardized transaction procedures, with transparent pricing and no hidden charges, service fees or additional incremental fees. The final payment amount displayed on the order page is the total consumption cost of the transaction, ensuring consistent, accurate and standardized fund settlement for all orders.
After the order payment is successful, the fund information will be automatically recorded in the system, which is used as the only valid voucher for subsequent order processing, logistics delivery and refund processing. Customers shall keep the payment voucher properly to facilitate subsequent order query and after-sales processing.

Order Processing & Delivery Standards

All valid paid orders will enter the unified warehouse processing sequence. Our professional operation and warehouse team will complete order sorting, product inspection, standardized packaging and outbound delivery within 1 to 3 working days. We strictly follow the order placement time sequence for batch processing, and maintain efficient order processing efficiency to reduce customer waiting time.
After the order is successfully shipped, the goods will be delivered through stable and high-quality logistics channels. The unified estimated delivery cycle is 6 to 12 working days. The specific arrival time will be slightly adjusted according to objective factors such as logistics operation status and conventional customs clearance inspection, and the overall delivery cycle is stable and controllable.
Our platform provides global free shipping services for all orders. All customers who complete purchases on the official website can enjoy free shipping benefits without any logistics and freight costs. All freight expenses in the order transportation process are fully undertaken by our brand, allowing customers to enjoy cost-effective shopping services.
In terms of cross-border shopping costs, our brand independently bears all tariffs and official inspection fees incurred during commodity transportation and customs clearance. Customers do not need to pay any additional fees during the entire shopping and receiving process, realizing zero-extra-cost cross-border shopping.

Product Receipt & Inspection Rules

After the package arrives at the designated receiving address, customers shall check the outer packaging integrity and product completeness in a timely manner. If there are abnormal problems such as damaged packaging, deformed products, missing goods or wrong goods during receiving, customers can feed back the abnormal situation to our customer service team through the official contact channel in a timely manner, and we will verify and handle the problem in accordance with standardized after-sales procedures.
Customers shall ensure that they can receive the package normally within the logistics delivery cycle. Abnormal delivery failures and package losses caused by customers’ failure to receive goods on time, invalid receiving information or personal reasons shall be borne by the customers themselves, and we will not bear the corresponding after-sales responsibilities.

Return & After-Sales Service Terms

We provide long-cycle and humanized after-sales return services for all platform orders. Customers can apply for return services within 60 days after receiving the goods for personal preference reasons such as unsatisfied product style, inappropriate size and inconsistent wearing effect, as well as product quality problems such as defective craftsmanship, transportation damage and wrong delivery.
All return applications need to comply with platform after-sales specifications. The returned products shall keep intact original packaging, complete labels and unused appearance, without man-made damage, washing, modification and secondary wearing traces, so as to meet the effective return acceptance standards.
After the customer submits a valid return application and completes the return delivery, our team will inspect and verify the returned products in a timely manner. After the inspection is passed, we will initiate the refund process within the unified processing cycle.

Refund Processing Specifications

For all valid return orders that meet the after-sales return standards, we will complete the refund processing within 5 to 10 working days. The refund will be returned to the customer’s original payment account through the original payment channel according to the actual payment amount of the order.
In the refund processing process, there is no arbitrary deduction of handling fee, return fee, service fee and other miscellaneous fees. All eligible customers can get full refund protection. The slight delay of fund arrival caused by payment platform and bank system rules belongs to normal transaction fluctuations, which does not affect the validity of our refund processing.
For orders cancelled before shipment, we will also complete the full refund processing in accordance with the unified refund cycle and specifications, to fully protect the legitimate shopping rights and interests of customers.

Customer Responsibilities & Obligations

During the use of the website and product purchase process, customers shall abide by the platform’s transaction rules, and shall not use the platform for malicious transactions, fraudulent purchases, repeated malicious returns and other abnormal behaviors. Once irregular transaction behaviors are verified, the platform has the right to terminate the order service, reject after-sales applications and suspend subsequent service qualifications.
Customers shall bear the responsibility of keeping personal account information and payment information properly. All transactions completed under the customer’s personal account shall be deemed as independent voluntary behaviors of the customer, and the platform will not bear the losses caused by personal information leakage and improper operation of customers.

Terms Update & Interpretation

We reserve the right to adjust and optimize these Terms of Purchase according to platform operation upgrades, service iteration and market changes. All updated clauses will be published on the official website in real time and take effect immediately after publication. Customers are recommended to check the latest purchase terms regularly to grasp the latest transaction rules and service standards.
If any individual clause of these terms is adjusted or invalid due to objective factors, the validity of other clauses will not be affected. All transaction behaviors that occur on our official website are subject to the latest published Terms of Purchase.

Contact Support

If you have any questions, doubts or suggestions about order purchase rules, payment settlement standards, logistics delivery specifications, return and refund terms and other related contents, please contact us through the Contact Us page on our official website. Our professional customer service team will provide you with timely, professional and detailed consulting services and problem-solving support.


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